Privacy Policy

Frisco’s Chicken (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you may provide while using our website, FriscosChicken.com.
This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you voluntarily submit it through forms, orders, or contact requests, including:

• Name
• Email address
• Phone number
• Billing and payment details (if applicable)

Non-Personal Information
Automatically collected when you visit our website:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the site

2. How We Use Your Information
We use the information we collect to:

• Process orders and transactions
• Respond to inquiries or customer service requests
• Send updates, promotions, or offers (if you opt in)
• Send SMS or text message communications (only if you have provided consent)
• Improve our website, services, and user experience
• Maintain security and prevent fraud

3. SMS and Mobile Information Privacy
By providing your phone number and opting in, you consent to receive text messages from Frisco’s Chicken. These messages may include order updates, promotions, or other relevant communications.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out of SMS communications at any time by replying “STOP” to any message or contacting us directly.

4. Cookies and Tracking Technologies
FriscosChicken.com may use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic
• Remember user preferences

You can adjust your browser settings to refuse cookies, though some features of the site may not function properly.

5. Sharing Your Information
We do not sell or rent your personal information.
We may share information with:

• Trusted service providers (such as payment processors, SMS providers, or website hosting platforms) strictly for operational purposes
• Legal authorities if required by law

We do not share mobile information with third parties for marketing or promotional purposes.

6. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Choices
You have the right to:

• Opt out of marketing communications at any time
• Opt out of SMS communications by replying “STOP”
• Request access to or deletion of your personal information (where applicable)

To make a request, contact us using the information below.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy
FriscosChicken.com is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.